Your business workflows are about to change dramatically
Everyday, we use search engines to help with the discovery or recovery of electronically stored information - e.g. Google, wikipedia, Pc or Mac-based search engines.
However, we have not greatly altered the filing processes of hardcopy documents (records) and their retrieval for decades, relying on the manual entry of data into different applications.
Traditionally these documents are not backed up. They are stored in personal filing cabinets or off site storage racks, and over a period of time, these documents can cost your organisation on storage / floor rental / retrieval, not to mention the unknown costs of a lost or misplaced document.